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Data Policy
Last updated: June 2024.
Introduction
Approvam ('we', 'us', or 'our') is committed to protecting the privacy and security of our users' data. This Data Policy outlines the types of data we collect, how we use and protect this data, and your rights regarding your data. By using Approvam's services, you agree to the data practices described in this policy.
Data Collection
We collect various types of data to provide and improve our services. The types of data we collect include:
- Personal Data: Information that can be used to identify an individual, such as name, email address, phone number, and payment information
- Usage Data: Information about how you access and use our services, including your IP address, browser type, operating system, pages viewed, and the time and date of your visits.
- Technical Data: Information about the devices you use to access our services, such as device type, unique device identifiers, and network information.
- Communication Data: Any data contained in communications you send to us, such as customer support requests or feedback.
- Third-Party Data: Information we receive from third parties, such as social media platforms, if you choose to link your account with those services.
Use of Data
We use the data we collect for various purposes, including:
- Service Provision: To provide, operate, and maintain our services.
- Improvement and Development: To improve and personalize our services, and to develop new features and capabilities.
- Communication: To contact you with updates, marketing, promotional materials, and other information that may be of interest to you.
- Analytics: To analyze usage trends and measure the effectiveness of our services and marketing efforts.
- Security: To detect, prevent, and address technical issues and security breaches.
- Compliance: To comply with legal obligations and enforce our terms and policies.
Data Sharing
We may share your data with third parties in the following circumstances:
- Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
- Legal Requirements: We may disclose your data to comply with legal obligations, respond to requests from public authorities, and protect our legal rights.
- Business Transfers: We may share or transfer your data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may share your data with third parties if you give us your explicit consent to do so.
Data Security
We implement a variety of security measures to protect your data from unauthorised access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted online.
- Access Controls: We limit access to your data to authorised personnel only, and ensure that these personnel are subject to confidentiality obligations.
- Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks. Despite these measures, no data transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will delete or anonymize it in a secure manner.
Your Rights
You have certain rights regarding your data, including:
- Access: You have the right to request access to the data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request deletion of your data, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your data in certain circumstances.
- Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your data in certain circumstances. To exercise any of these rights, please contact us using the contact information provided below.
International Data Transfers
Your data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such data as soon as possible. If you believe that we may have collected data from a child under 13, please contact us using the information provided below.
Changes to This Data Policy
We may update this Data Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Data Policy on this page and updating the effective date. We encourage you to review this Data Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: Info@approvam.com
Frequently asked questions
Have questions? We’re here to help.
Approvam is an innovative approval workflow solution designed to streamline and optimize the approval processes within organizations. With its advanced features, Approvam facilitates transparent decision-making and efficient management of document-related requests and expense approvals. By harnessing the power of automation and meticulous tracking, Approvam enhances productivity, eliminates bottlenecks, and reduces lead times, ultimately empowering businesses to make informed decisions with clarity and effectiveness.
Approvam simplifies approval workflows by managing Expense and Document requests efficiently. With role-based access control and customizable workflows, it handles multiple requests seamlessly. Real-time notifications and chat functionality keep stakeholders informed and foster collaboration. Comprehensive audit trails ensure accountability, while integrations with productivity tools enhance cross-platform collaboration.
Security is paramount to us. Approvam employs industry-best security practices, including robust data encryption, multi-factor authentication, and continuous monitoring. We comply with data protection regulations and conduct regular security audits to ensure your data remains safe. Our commitment to security extends to safeguarding your sensitive information throughout the approval process.
Changing your account email is a straightforward process. Within your Approvam account settings, you'll find an option to update your email address. Follow the prompts, and a confirmation link will be sent to your new email address to verify the change. This ensures your account is secured and all information remains accurate and up-to-date.
Yes, we offer a free trial period for Approvam. During this trial, you can explore the full range of features and experience firsthand how Approvam can optimize your approval workflows. At the end of the trial, you can choose to subscribe to a plan that suits your organization's needs
Billing for Approvam is a recurring subscription model. We offer various plans to accommodate different organizational needs, with billing cycles typically on a monthly or annual basis, depending on your preference. You will be billed according to your selected plan and billing frequency, with transparent and detailed invoices provided for your records.
Our cancellation policy is designed to provide flexibility to our users. You can cancel your subscription at any time. Your account will remain active until the end of the current billing cycle, and you won't be billed for the subsequent cycle. We aim to make the cancellation process as straightforward and hassle-free as possible.
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